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Terms and conditions

Snap Tiles Terms and Conditions

Welcome to Snap Tiles! These Terms and Conditions govern your use of our website and purchase of products from snaptiles.com.au. By accessing or using our site, you agree to be bound by these terms. Please read them carefully.

1. General

  • Snap Tiles is an Australian-based business providing interlocking modular floor tiles and related products.

  • All orders are subject to availability and acceptance by Snap Tiles.

  • We reserve the right to refuse or cancel any order for any reason, including product unavailability or errors in pricing or description.

2. Orders and Payment

  • All orders must be placed through our website or authorized channels.

  • Payment is accepted via approved payment methods displayed on the site.

  • Prices are in Australian Dollars (AUD) and are subject to change without notice.

  • You agree to provide current, complete, and accurate payment information.

3. Shipping and Delivery

  • Snap Tiles aims to process and dispatch orders promptly. Delivery times may vary based on location and product availability.

  • Shipping costs and delivery estimates will be displayed at checkout.

  • Risk of loss or damage passes to you upon delivery.

  • Please inspect your order upon receipt and notify us immediately of any damage or discrepancies.

4. Returns, Refunds, and Exchanges

  • Our Refund Policy is available here and forms part of these Terms and Conditions.

  • Please review our Refund Policy for details on eligibility and procedures for returns, refunds, and exchanges.

5. Product Information

  • We make every effort to ensure product images and descriptions are accurate. However, colors and textures may vary due to display settings or manufacturing differences.

  • Specifications and availability are subject to change without notice.

6. Intellectual Property

  • All content on the Snap Tiles website, including images, text, logos, and designs, is owned or licensed by Snap Tiles.

  • You may not reproduce, distribute, or use any content without prior written permission.

7. Privacy

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Limitation of Liability

  • To the fullest extent permitted by law, Snap Tiles excludes all liability for any loss, damage, or injury arising from the use of our products or website, except where such liability cannot be excluded by law.

  • We are not liable for indirect, incidental, or consequential damages.

9. Governing Law

  • These Terms and Conditions are governed by the laws of the Commonwealth of Australia and the State of New South Wales.

  • Any disputes will be subject to the exclusive jurisdiction of the courts in New South Wales.

10. Changes to Terms

  • Snap Tiles reserves the right to update or modify these Terms and Conditions at any time without prior notice.

  • Changes will be effective immediately upon posting on the website.

  • Your continued use of the site constitutes acceptance of the updated terms.

11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: support@snaptiles.com.au
Phone: +61 403 991 299
Address: 4 Tyla Cres, Quakers Hill NSW 2763